Comments on: A KitchenAid Upgrade

By: mattie-unsatisfied w/Kitchenaid

mattie-unsatisfied w/Kitchenaid — Mon, 30 Mar 2009 06:04:12 +0000

My first Kitchenaid mixer was a house warming gift and burned up in 30 days while making mashed potatoes, this was back in 1989. Called them, they said it was overused….it wasn’t, they wouldn’t repair unless we paid, it went to the trash. Next we bought one of their fancy fridges, almost twice the prices on other brands, but soooo pretty. Lasted one day past the year warranty and the compressor went out……called them, too bad, you have to pay for the repair…..over $1000….another KA product for the trash guy. There will never be anymore KA in this house. My old Cuisinart processor that really has been abused was repaired by them at no charge when it was already 7 years old…….now that company always gets my business.

By: Unsatisfied Kitchenaid Customer

Unsatisfied Kitchenaid Customer — Thu, 12 Apr 2007 03:54:50 +0000

It must be nice to receive such great customer service for your mixer. I wish I could receive the same for the 3 major appliances I purchased. It seems that I must be getting the wrong customer service representative. The slide in range I ordered has been delivered to my home 4 times and counting with damage and all they can say is sorry, how about another ma’am. That and their delivery co. “Quality Whirlpool Express” seems to think the whole situation is a big joke at my expense, their staff laughing and making comments about my situation while I am on the phone with their supposed manager. If I hadn’t already installed the dishwasher I would return it, the range, and the micro-hood I ordered within the last 2 months and purchase another brand. I just hope that when, or should I say if I can get a range here without damage; I don’t have any problems with it once installed. I don’t think it will fit in one of their return envelopes, and their certainly not offering me anything for my trouble.

By: Michelle

Michelle — Thu, 25 Jan 2007 05:30:43 +0000

If you’d told me you’d won the lottery I wouldn’t have been more jealous–what a fun thing to have happen.

By: Mae

Mae — Mon, 22 Jan 2007 21:51:33 +0000

You lucky thing! Congratulations on your new kitchen aid! I am so jealous!!! :)

By: Passionate Eater

Passionate Eater — Sat, 20 Jan 2007 02:17:18 +0000

I have also had the same “KitchenAid customer service” experience with a refurbished KitchenAid mixer I bought from eBay. It was broken when it arrived and it wasn’t covered by the warranty, but they gave me another refurbished mixer in the mail to exchange!

Also, I just found your blog through Food Porn Watch, and before I even read this post, I knew you were an attorney. Your innovative (and cute) blog name gives it away! (It is almost like a blog name of “Collaterally Estopping Bad Food!”)

By: mr.ed

mr.ed — Thu, 18 Jan 2007 04:13:26 +0000

Anything else? I always ask for a sports car. Always gets a chuckle, and an occasional good-natured offer of a pink one. Why pink?
When our Kaufmann’s (now Macy’s) remodeled, the whole old store was 50% off the first day. That’s how Dave’s mom has the huge Kitchenaid mixer she does. I bought three of them!

By: Bron

Bron — Thu, 18 Jan 2007 03:50:34 +0000

Aaaww man! I’m so jealous! I’ll have to re-mortgage my home before I ever get one here in Kiwi land… sigh

By: Enthusiastically Human

Enthusiastically Human — Thu, 18 Jan 2007 02:44:10 +0000

i thought as much. let me know when money starts falling from the sky ;P

By: Yvo

Yvo — Wed, 17 Jan 2007 20:50:48 +0000

Damnnnnnnnnnnnnn. That is so awesome! It seriously raises the respect I have for KitchenAid to a new level. Hmm… I still have my parents’ KitchenAid (in that wonderful shade of avocado popular in the 70s) at their house- I wonder if I called them…. it’s been giving me problems since I was about 10 (which is when I started using it), with the motor smelling like burned oil if I used it for more than 2 minutes at a time. Hmmm. :) Great kitchen karma.

By: Danielle

Danielle — Wed, 17 Jan 2007 15:31:26 +0000

Lisa, Kristen, Alwyn – I’m on a lucky streak lately, definitely.

Tanna – C’mon over, you can fondle the appliances and the cat.

Brilynn – Um. Okay. How about a duck riding a unicycle made of candy?

Rachel – Now I’m curious, what are the other items on your wishlist?

Gluten-Free – KitchenAid is really a wonderful company. And their machines are so sturdy! I had a KitchenAid (currently living at home with my parents) that is about 20 years old (at least) and still running beautifully. I had to solder it back together once, but it still runs just fine.

Kelli – That’s awesome.

Stephanie – I remember that post! It makes so, so very tempted to pick up the pasta roller attachment.

EH – Yes. Yes they do.

cindy – I am absolutely sure you’d know just when to stop talking, too. ^^